Privacy and Cookies information

This privacy & cookies policy sets out how Chester Wood Flooring Limited uses and protects any information that you give Chester Wood Flooring Limited when you use this website. Chester Wood Flooring Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Chester Wood Flooring Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 28th March 2014.

What we collect

We may collect the following information:

• name
• contact information including email address
• Other information you provide via our contact form

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies help analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.   Specifically we use a tool called google analytics, the cookies used by google analytics are called _utma _utmb _utmc _utmz   Overall, these cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.   You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Refusing google analytics cookies will not negatively impact your experience on the site.   If you want to control how your browser uses cookies see instructions below for specific browsers…

Mozilla Firefox

Click the “firefox” button top left or choose “tools” from the top menu Now choose “options” and select the privacy tab Update the settings here to your desired level

Internet Explorer

Choose tools if using version 8 or lower or choose the cog icon if using version 9 or newer Now choose “internet options” then select the “privacy” tab Move the slider up or down to increase or decrease the level of privacy desired and click “apply”

Google Chrome

Click on the spanner icon (top right) and choose “settings” Click “under the hood” from the left hand menu Under cookies choose the appropriate option

Safari

Click the cog icon (top right) and choose preferences Select the privacy tab and choose the appropriate options   If your browser is not listed the please see the help menus in your browser or visit the website of the browser publisher.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us via the contact details on our website. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.